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What is the unit of measurement for my custom field?

Luã Prata
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December 21, 2023

A custom field was created in the system: [CHART] Time in Status
Which is returning the following information to a ticket, for example:

10090: 1 transition, total time taken: 5,574,070 units.
10051: 1 transition, total time taken: 3,142,880 units.
10050: 1 transition, total time taken: 2,230 units.
10096: 2 transitions, total time taken: 430,647,938 units.
10044: 1 transition, total time taken: 0 units.
10136: 1 transition, total time taken: 4,216,022 units.


How to find out which unit of measurement this 'unit' is?
And what is the way to associate the IDs with the status as a From>To?

2 answers

0 votes
Valeriia_Havrylenko_SaaSJet
Atlassian Partner
December 22, 2023

Hi @Luã Prata 
Can you clarify which add-on are you using? 

I'm representing Time in Status add-on for Jira 

In our add-on the Format option lets you select the time format of status duration:

  • DHM (Days, Hours, Minutes)

  • HM (Hours, Minutes)

  • h:m (hours:minutes)

  • M (Minutes)

  • Decimal Hours

  • Decimal Days

  • Decimal Weeks

  • Business DHM, 

  • Business Decimal Days, 

  • Business Decimal Weeks.

So you won't be confused. 

Try add-on has a 30-day free trial version and free up to 10 users. 
Please, let me know if you have any questions

Hope it helps 😌

0 votes
Bill Sheboy
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December 21, 2023

Hi @Luã Prata -- Welcome to the Atlassian Community!

That is not a built-in Jira field, and was likely added by a marketplace addon / app. 

Perhaps work with your Jira site admin to identify the addons and then contact the vendor to check their documentation.

Kind regards,
Bill

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