What's happening with Copy to Subtask?

[George Carvill]

When I try to open my "Copy to Subtask" plugin, I get this error:

Not Found (404)

/secure/views/plugins/copytosubtask_config.jsp

Could not find what you were looking for. Maybe you should raise an issue.

JIRA home

[Jobin Kuruvilla [Adaptavist] · Accepted solution]

Have you installed the jsp files as well? There is a zip file that has 3 jsp files in it.

[George Carvill]

.Zip file? .Jsp file? No, I just clicked the Install button.

I just now looked at the site and tried he download button. All it offers to download is a .jar file.

I do now see the note about installing the .jsp files. I had to poke around on the site a lot, but finally found it and downloaded. We will see.

Thanks.

[George Carvill]

OK...Site says...

"Also download the file copytosubtask_config.jsp and copy it to the directory atlassian-jira/secure/admin/views"

So I copied it to here:

C:\Program Files\Atlassian\JIRA\atlassian-jira\secure\admin\views

I then restarted JIRA. When I attempt to open the plugin I get the message below. Note that the path is DIFFERENT from the one the documentation said to use. In fact, there is no C:\Program Files\Atlassian\JIRA\atlassian-jira\secure\views\Plugins folder.

------------------

Not Found (404)

/secure/views/plugins/copytosubtask_config.jsp

Could not find what you were looking for. Maybe you should raise an issue.

JIRA home

---------------------

So I created the folder and moved the plugin to it. Stopped/restarted JIRA. Got the same message again.

So, combining the error message with the directions, I tried putting it here:

C:\Program Files\Atlassian\JIRA\atlassian-jira\secure\admin\views\Plugins

Same message.

The url that generates the message is

"http://localhost:8080/secure/admin/CopyToSubtaskConfig!default.jspa"

So, for chuckles and grins I tried dropping the plugin here:

C:\Program Files\Atlassian\JIRA\atlassian-jira\secure\admin

Still no go.

CopyToSubtask is v3.1

JIRA is v5.1.7

[Jobin Kuruvilla [Adaptavist]]

See https://studio.plugins.atlassian.com/wiki/display/JCTS/Home. As mentioned, for v3.0 or higher,

Download the zip file from here and extract it to the directory atlassian-jira/secure/views. This will create a folder plugins with the jsp files under it.

[Jobin Kuruvilla [Adaptavist]]

Not sure why it created 2 plugins directory because the zip has only one level! Anyways, you finally has it working :)

[George Carvill]

Downloaded the .ZIP to here:

C:\Program Files\Atlassian\JIRA\atlassian-jira\secure\views

Extracted it there, so this was created:

C:\Program Files\Atlassian\JIRA\atlassian-jira\secure\views\plugins\plugins

C:\Program Files\Atlassian\JIRA\atlassian-jira\secure\views\plugins\_MACOSX

That didn't work, so moved them up one level.

And, YES, it is finally working.

[George Carvill]

Did get it working as described above. However, two facts have caused me to abandon it:

1. It won't handle the standard 'Description' field, which is the one I most wanted to copy.

2. It takes too long for the script to run each time.

I would have awarded more karma points for this, but it seems I can only give one.

[Norman Abramovitz]

Hard to say with just this information.

1) Is this a new installation?

2) If not, where did your data come from?

3) If a new installation, did you install the pluging?

4) If old installation, did someone remove the plugin?