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When I open a Kanban BlackBoard appears an error in the page, please if anyone knows the solution.

Christhian Daniel Ayala Godoy
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August 11, 2021

JIRA VERSION: V7.13.3

An error occurredHide…

Please try refreshing the page, or contact your administrator / Atlassian Support if the problem continues.

Details

Environment

Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.131 Safari/537.36

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1 answer

0 votes
Nir Haimov
Community Champion
August 11, 2021

Hi @Christhian Daniel Ayala Godoy 

This kind of errors usually comes from plugins.

According to your error, it comes from "ALM Works" plugin.

I suggest you contact them to solve your issue and meanwhile disable their plugin

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