Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 
  • Community
  • Products
  • Jira
  • Questions
  • When I start a session in Bonfire in firefox/chrome, I cannot give input into textfields. It only takes screenshots.

When I start a session in Bonfire in firefox/chrome, I cannot give input into textfields. It only takes screenshots.

Sanket Korgaonkar
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
September 18, 2012

When I start a session in JIRA Bonfire in firefox/chrome, I cannot give input into textfields. It takes only screenshots. When I try click on the web page '+' cursor appears and doesnot allow me to give input into text fields. What can be the issue?

1 answer

1 accepted

1 vote
Answer accepted
gdavidson
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
September 19, 2012

It's possible that the session has a default template assigned to it which activates when the session is active, and the template is set to take a screenshot on activation.

We're currently reviewing the sessions/templates/screenshots interplay to stop confusing situations like this happening, but in the meantime there are two workarounds:

  1. Edit the template and set it to not take a screenshot, or
  2. Click the "Next Screenshot" button (or remove the active screenshot) to get back to the webpage.

Suggest an answer

Log in or Sign up to answer