When creating an automation rule, is there a way to setup multiple conditions as OR conditions

[DAVID RODRIGUES]

When creating an automation rule, is there a way to setup multiple conditions as OR conditions versus the default AND conditions.

[Sayed Bares [ServiceRocket] · Accepted solution]

@DAVID RODRIGUES welcome to the community!

Yes with If/else block and choosing At least one condition matches option will change AND to an OR logic.

[DAVID RODRIGUES]

I also discovered that I can setup a query and use it in a JQL Condition.  Here is an example

project = ProjectName AND issuetype in (Bug, "Test Case", "Change Request") AND ("Epic Link" is EMPTY OR affectedVersion is EMPTY OR Countries is EMPTY OR "Reporting Workstream" is EMPTY)