When i am trying to request a instace getting error screenshot attched below kindly look into this

[shravan gatty]

When i am trying to request a instace getting error screenshot attched below kindly look into this case

[Clark Everson]

Hi @shravan gatty 

Welcome to community!

I see it's been several weeks, have you opened a ticket with Atlassian yet if this is still occuring? If not I would recommend reaching out directly to Atlassian, there should be a button at the top " Need some additional help? Request assistance from the Atlassian Support team." that you can use

Best,

Clark