When the proforma is submitted, want the status as Backlog instead of "ToDo" status

[Alagu Murugan Krishnan]

When the proforma is submitted, want the status as Backlog instead of "ToDo" status.

We have Enterprise Jira and when the jira form (Proforma) is submitted, it comes as "To Do". want this changed to "backlog".

[Sanam Malleswari · Accepted solution]

Hi @Alagu Murugan Krishnan

In Jira Scrum projects, the Backlog is not a status — it's a section or view in your board that shows work items in specific statuses (like “To Do”) before they are added to the sprint. So even if the issue status is "To Do", it can still appear in the Backlog section.

If you've created a custom status called “Backlog” and want newly submitted form work items to enter that status directly:

1. Go to Project settings → Workflows.

2. Edit the workflow used by the issue type in your form.

3. Set "Backlog" as the initial status of the workflow.

4. Save and publish the workflow.

5. Ensure your form is creating that specific issue type.

Let me know if you require any further help.

Thanks,
Sanam

[Alagu Murugan Krishnan]

Thank you Sanam, but unfortunately I have read only access in Worflow. So, ideally if I move Backlog  in place of "TO DO" this will be resolved correct.

[Sanam Malleswari]

Hi @Alagu Murugan Krishnan ,

Request your Jira admin to map the create transition to as shown in below.
If any created work item will be in the backlog status.

[Alagu Murugan Krishnan]

Thank you Sanam.

[Aaron Williams · Accepted solution]

Hey @Alagu Murugan Krishnan 

Do you want this same action to be performed if one of the team created and issue via the create button too?

Thanks

Aaron. 

[Alagu Murugan Krishnan]

Hi @Aaron Williams  it will be for any issue created via the Proforma. 

Appreciate your response. thanks