When using JIRA filter, how to make it display all content instead of first item "+x"

[Jerry Yen]

When using JIRA filter to display tickets and ticket fields, we have a custom field that may contain several items.  On the JIRA filter display it's only showing the first item "+x".

For example, for "impacted business units", if I have 4 items like "IBM", "NVIDA", "MSFT" and "Apple", it will show "IBM +3".

How do I make it display all items by default like:

IBM

NVDIA

MSFT

APPLE

This is critical as we copy/paste the filter output to Confluence page & PDF export for auditing purpose.

[John Price · Accepted solution]

Hi @Jerry Yen -

See https://community.atlassian.com/t5/Jira-Service-Management/How-do-I-show-all-labels-in-a-filtered-search/qaq-p/2643570 which is the same question from about 6 months ago. I tested and was able to view all labels by clicking "Go back to the old issue search" in the ellipses menu on the filter results page, and I sent feedback that I was switching back so I could view all labels.

I was able to see the labels in Confluence and PDF using these steps:

1) embed Jira Issues macro in a Confluence page (dynamic).
2) Show the labels column in the macro.
3) Export to PDF.

That worked for me, though you made have to fiddle with page width and PDF format if your table is too wide. Screenshot of the solution:

[Jerry Yen]

Thank you.  I was able to use the "old issue search" to get the desired output, at least for now.  It came with the warning message "While you can use the old issue search now, we'll be moving you to the new issue search eventually."

Using "old issue search" didn't fix all issues.  The start deployment time still shows "in 6 hours" instead of actual date/time (which is required for copy/paste to reports for auditing).  But that's for another JIRA question...

[John Price]

See also https://support.atlassian.com/confluence-cloud/docs/wide-tables-may-be-cut-off-in-pdf-export/ for the PDF cutoff issue.