Where are the Diagnostics Section

[Helle Buhl]

I have got an error message saying:

"An error was encountered upon synchronizing Issue: MMD-692.

Below are the errors:

Error updating remote object, caused by. Error status 406:<?xml version="1.0" encoding="UTF-8"?> <errors>

<error>Status closed prevents ticket update</error> </errors>

These errors are also logged in the Diagnostics section in the Administration Console."

My question now is - where are the "Diagnostics Section" ??

[Gary]

Hi Helle,

These logs are most likely locked down to only allow Atlassian engineers to view them. Your best bet is to raise an issue @ https://support.atlassian.com, and our engineers can read the logs directly on your serve, and figure out what the issue is here.

Thanks,

Gary