Where did the Tempo log work section moved in new jira issue design?

[Nelly Matveeva]

Hi, 

There used to be a Log work section in Jira issue view from Tempo extension that allowed to Log Time spent. After the redesign, the section is not available anymore. 

By having a quick look through the release notes, I did not see any highlights of that change. 

Does anyone know how to solve this?  

[Susanne Götz _Tempo_]

Hi Nelly,

As Danny recommends, it might be very useful to create a ticket in our Support for this. 

Can you please also add the versions of JIRA and Tempo you are using. 
You might want to check that you have the "Work on Issue" permission for the Project and that the Issue you are viewing is not in a status where logging work is restricted (JIRA workflow property).

Regards,

Susanne Götz
Tempo team

[Nelly Matveeva]

Thank you, Susanne. I will. The permissions are set correctly. 

[Deleted user]

Hi @Nelly Matveeva,

My suggestion would be to log a support ticket with Tempo Service Desk regarding your issue, they may have a solution. 

Hope this helps

[Nelly Matveeva]

Thank you, Danny! Tempo might have a solution indeed after they adjust their plug in to the redesign probably.