Where is everything? Cannot manage all fields...

[Ken Bartash]

Just started a cloud test project and while I seem to have Jira Administrator permissions cannot seem to fully manage issues. Nothing I do seems to do anything to project and played with every setting and scheme and screen and field I can think of. Still cannot view or edit all default or custom fields, tabs, etc. and wondering if the orginal template of free plan is the restriction. Must be having a total brain freeze with the good old Jira interface (possible) or mind block to see that missing puzzle piece in using this new Jira issues experience... Need some brain slap to wake up :)

[Alex Koxaras -Relational-]

Hi @Ken Bartash ,

Even if you are a project admin, you must give yourself a role within the project. That role should have the browse project permission, in order to view the issues. So for that:

• Go to project
• Go to project settings
• GO to people
• Add yourself and give him admin permissions

That should resolve the problem.

[Ken Bartash]

Under Project Settings don't see People, but under Access I am Administrator.

[Alex Koxaras -Relational-]

So you have created a TPM project and not a CMP (classic) project.

So you have created some issues which you can't see? Is the backlog enabled? Under "issues" you can't see any issue at all?

[Ken Bartash]

The default software Kanban. See issues view, but no issues on board or fields in issues.

[Alex Koxaras -Relational-]

Can you post please some screenshots of your board and of your issues?

[John Funk]

Hi Ken, 

I would suggest you create a Company-managed project to test out the cloud version. It will be more like the original server version.