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Which Fields Accept Multiple Values for CSV Import

Brad Rutledge
Contributor
July 17, 2023

In the CSV import guidance there is the following reference:

Aggregating multiple values into single fields

You can import multiple values into a single Jira field that accepts multiple values (e.g. Fix (for) Version, Affects Version, Component, Labels). To do this, your CSV file must specify the same column name for each value you wish to import to the same field. The number of column names specified must match the maximum number of values to be aggregated into the mapped field.

For example:

1 2 3 4 IssueType, Summary, FixVersion, FixVersion, FixVersion, Component, Component bug, "First issue", v1, , , Component1, bug, "Second issue", v2, , , Component1, Component2 bug, "Third issue", v1, v2, v3, Component1,
In the explanation bold and underlined above it provides example of which fields accept multiple values, however I cannot find a list of all fields that can accept multiple values. Where can I obtain this list?
Thanks

1 answer

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Ivan Lima
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July 17, 2023

@Brad Rutledge, I don't believe there is a complete list, as it can include 3rd-party custom fields. Which field/type are you looking for? Also, assuming you have access to the destination, you can export the data and use the export file as a reference for the import.

Brad Rutledge
Contributor
July 17, 2023

@Ivan Lima the field I am trying to do this with is Description but it is only taking in the first source field mapped to this in JIRA.

Ivan Lima
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July 17, 2023

The description system field does not accept multiple values. It won't work. Your CSV should have only one "Description" column for that work, and the content you want to populate should be assigned to this one column on your CSV file. If you're trying to consolidate descriptions from multiple Jira issues, you need to combine them into one column in this case.

Multiple values only work for fields in your Jira instance that accept that. For example, fix version, which is not the case for "description."

Brad Rutledge
Contributor
July 17, 2023

@Ivan Lima Thanks for the reply. I already have a back-up plan to combine the data in my source CSV file. This will also allow me to prefix each set of content so when they move to Jira this is clear to the reader. 

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