When answering the customer with the pop-up window on Jira, the selection (not with the cursor) goes out of the comment section and the typing starts activating shortcuts in the screen.
This is happening frequently. I already recorded my screen but it is not possible to upload here.
I would raise that with Atlassian. I've seen some similar cases before depending on where I was in the system, but it sounds like a bug that they need to address!
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