Whitespace when attaching an image to Jira Cloud ticket

[Ralph Munoz]

Hello!  

When uploading attachments to a new ticket, it appears it's creating whitespace on both top and bottom within the description of a ticket.  

Other than taking screenshots in a perfect square, how can we remove the whitespace?  

Thanks! 

[David Hollman]

I've had the same problem sometimes. A workaround is usually to right click the image and "open image in new tab". Then copy the image in the new tab to the clipboard. Delete the image in the Jira issue, and paste it again.