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Why are Issue Types missing from Backlog `+ Create issue` mini-dropdown

Joy Han
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January 29, 2023

Since creating a new custom issueType in our company-managed project, we can only create issues with that new issueType from the [Kanban] Backlog.

How do I make all issueTypes for our project appear in the mini-dropdown that appears when you click `+ Create issue` at the very bottom of the Backlog?

(The issueType dropdown in the `Create issue` modal that appears when you click the `Create` button in the navbar shows all the desired Issue types; it's just the dropdown in the Backlog that only shows one issueType.)

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Joy Han
I'm New Here
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January 29, 2023

oh ... removing explicit references to issueTypes in the Kanban Board filter resolved the issue. 

Solved: New issue type does not display in the backlog (atlassian.com)

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Answer accepted
Ollie Guan
Community Champion
January 29, 2023

Hi @Joy Han ,

Please check whether the IssueType is limited in the board settings

  • board settings
  • General
  • Filter Query

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