Why can I close issues with open subtasks, even though blocking condition is set?

[Esther Strom_ ACP-JA]

I have a subtask blocking condition set up on my parent issue types' workflow transitions, but I can still close issues with open subtasks. What am I missing?

[Rob Horan]

I'm betting you didn't publish your workflow.  Check to see if it's still in a draft state.

[Esther Strom_ ACP-JA]

Nope, it's definitely published.

[Deleted user]

Whatever you may have put may not be working at all. Can you share with us on what you did? Any hints from the logs? 

[Esther Strom_ ACP-JA]

I don't have access to the logs. On my transition that leads to the Closed status for a parent issue type (Story, Bug), I added a condition and chose Sub-Task Blocking Condition as the type. On the next screen, I choose Closed as the status that subtasks need to have, then clicked OK. I then published the draft workflow.

[Deleted user]

What add-on is this? Also, make sure that project is using the workflow you just edited and it has all the correct parameters.