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Why can't I upload an attachment when completing a form in a Jira project

Zak Siddique
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May 8, 2025

I have created a form in a project I have. I want users to be able to complete this form and add images in the description field. The form highlights that `/image` is an option however, when this is used the upload button is in an inactive state. I'm a little confused by this and want to know if this is by design and if there are any workarounds...

I could have users navigate to the work item and upload the attachments after they have created it through the form but this just feels inefficient.

(I have checked my permissions and they seem to be all good)


Screenshot 2025-05-08 at 12.01.24.png


2 answers

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Dilip
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May 8, 2025

You need to add the attachment field here

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Marc - Devoteam
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May 8, 2025

Hi @Zak Siddique 

Welcome to the community.

Add an attachment field to the form.

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