I have been trying to import user stories into JIRA but see an error that says that the user doesn't exist in JIRA. Though I made sure that the user is in JIRA and have access to that particular projects.
Could someone please help me on this?
Regards,
Madhurima
Hi @Madhurima Pabbaraju ,
When you import user information, do you fill in Username or Full name?
Refer to the following article to see if it can solve your problem.
https://confluence.atlassian.com/adminjiracloud/importing-data-from-csv-776636762.html
This worked. I have replaced Assignee names with 'Usernames' and not 'Full Name' and it go me through.
Thank you so much for this.
Regards,
Madhurima
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My guess for your problem:
If you feel that this is not valid reason, please provide screenshot of the issue in which the user is referenced and another screenshot of the Administration->Users search filtered by the username/full name.
Regards,
Ravi Varma
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This worked. I have replaced Assignee names with 'Usernames' and not 'Full Name' and it go me through.
Thank you so much for this.
Regards,
Madhurima
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.