Why does the backlog view still show story points as nil for an issue type we have removed points?

[Audrey Eikner]

We have a spike issue type and we do not point those so I have removed it from the screen, hidden it in the field config and created a new configuration scheme removing the issue type and projects. I've done this for years and the dash used to go away in the backlog view once everything was removed so I can clearly see that this ticket should not have points but that's not happening. I've used "find my field" to make sure I covered all of my bases and it's still there. What am I missing or is this no longer a thing in backlog view?

[Humashankar VJ]

Hi @Audrey Eikner 

Try a full re-index of JIRA with the help of Admin will fix this issue

Hope this helps - Happy to help further!!
Thank you very much and have a great one!
Warm regards

[Audrey Eikner]

Thanks, I'll try that next.

[Audrey Eikner]

No such luck =/

[Michael Wohlgemuth]

Greetings!

Check out the issue layout. It might just be the culprit.

regards

[Audrey Eikner]

Good catch, but that didn't seem to fix it either =/