Why is my Jira Plug In not working anymore

[emily.matos]

On my email I have a Jira Cloud plug in so I can attached the email chain to the ticket. Now when I try to link the email chain it does not load anymore and it says something is wrong. 

[Fabian Lim]

Hi @emily.matos

Welcome to the community!

I recommend you check with your sys admin to determine whether the plugin has expired or whether it was removed. 

Regards,

Fabian

[emily.matos]

Hello Fabian, 

Thank you for answering me! I asked my supervisor and everyone else on my team has their Jira Cloud working. I tried deleting the plug in and re-downloading it but that didn't help either. @Fabian