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Why is my System Dashboard blank

Andreia Couto January 18, 2019

Hi,

 

My Dashboards are working in Chrome but not in IE.

 

What can i do? Not all the users have chrome in their machines. 

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Josh loe
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January 18, 2019

Andreia,

 

Have them clear their cache and cookies.

Also make sure they're using at least the following IE Versions:

  • 11.0
  • Edge support added from JIRA 7.1.4

 

As outlined in the Supported Platforms/Browsers

-Josh Loe

Andreia Couto January 18, 2019

Hi Josh,

I have tried myself and it didn't work. I have IE 11 and i've cleaned the cookies and temp files.

Josh loe
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January 18, 2019

@Andreia Couto


I do see a bug that was just filed for Confluence on blank pages when viewing in IE:
https://jira.atlassian.com/browse/CONFCLOUD-65442

 

This was just submitted 20 minutes ago by an Atlassian employee.  You might be seeing the same thing in JIRA. 

 

My recommendation would be to reach out to support if you're still seeing this after clearing cache/cookies.   This might be a known issue.

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