Why is the Fix Version field not showing up on the Create Issue screen?

[Ryan Jones]

I have created a screen, associated it with a screen scheme and associated that to an issue type screen scheme which I have then associated to the desired project and it is still not working. Trying to alter the custom fields just tells me it should be visible, any suggestions?

[Nic Brough -Adaptavist- · Accepted solution]

My guess is that you are using an account that does not have the right to resolve issues. That stops you setting a fix version, so Jira hides the field.

[Ryan Jones]

I have an account with admin access and I can resolve, close and delete issues.

[Nic Brough -Adaptavist-]

Mmm, your admin rights are irrelevant (they just determine that you can use the admin functions), and just because you can resolve an issue doesn't mean you have resolve permission - it's easy to change the workflows and remove or change the conditions that allow resolving issues.

Have a look in the permissions. Check that your account really does meet the criteria for resolve issues.

[Nic Brough -Adaptavist-]

D'oh! Sorry, I should have said to check the config again. Especially as it's the bit I always forget myself! Nicely spotted.

[Ryan Jones]

Ok, looks like I didn't carry over my permission set to the new project. Thanks!