Why new backlog issues are not created with the label that is set in the board filter query ?

[Dafna Inbar]

Hi,

Our boards are filtered according to a specific label in the board filter query.

It seems that a new issue created from the board backlog gets a different label value.

Is it a bug or am I missing something in the board settings?

filter query example:

project = "x" AND labels = y AND (fixVersion in unreleasedVersions() OR fixVersion is EMPTY) ORDER BY Rank ASC

[Jobin Kuruvilla [Adaptavist]]

You have to check how the labels are populated. It is nothing on the board settings. Check the workflow post function during the Create transition. It could also be some automation rules or scripts that is setting the label after creation.

[Dafna Inbar]

Tnx Jobin :)

But I haven't changed the create transition.

Until now the label, which is a mandatory field in the create issue screen, was automatically set with the board's filter query label. Now it is automatically filed with other labels.

[Jobin Kuruvilla [Adaptavist]]

Is that a custom field of type label? If so, can you check the default value configured for that field?

[Dafna Inbar]

It is the label field, not a custom filed

[Jobin Kuruvilla [Adaptavist]]

Then you most likely have a customization that is adding a default value for the label field.