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Why would @mentions suddenly stop working?

Christopher Sherrard October 12, 2022

Two days ago my team could successfully @mention other users. Suddenly, it stopped working (except for admins). When a user enters "@" they are not presented with a list of users, nor can they type a user name and get a valid result. I confirmed Project Permissions & Global Permissions are set correctly. Why would this suddenly stop across multiple projects? 

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Christopher Sherrard October 12, 2022

Problem solved! one of my admins changed a default group

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DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Product Admin
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AUG Leaders

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