Workflow Transition Standards & Full Transition API

[sarvesh]

Hi team,

We're seeing inconsistent transitions in our Jira workflows — like "Backlog to Done" or "In Progress to Backlog" — which breaks the ideal flow.

Looking for Help With:

Is there an Atlassian-defined standard transition flow?

(Example: Backlog → Selected for Development → In Progress → Done)

Is there a REST API to fetch all possible transitions in a project, not just from the current status?

We’re aware of /rest/api/3/issue/{issueKey}/transitions, but it only shows transitions from the current status.

Why This Matters:

We want to visualize or audit all allowed transitions (standard and custom) and define a consistent flow across projects.

Any official guidance or API suggestions would be really helpful.

Thanks,

Sarvesh

[Marcel Caroly]

:wave: 

This recent changelog may be of interest to you. We removed the experimental tags off our public workflow API's last week. They can be used for both company and team scoped workflows.

Now in terms of this question of whether there an Atlassian-defined standard transition flow?

Not exactly, there's a few common flows that people get out of the box from certain project-templates. But people tend to customise them to their own teams process.

When they want to standardise they tend to use company managed projects and tend to use a workflow scheme or multiple to manage certain styles of projects. Like one for software projects, another for customer support or risk management. 

[Varsha Joshi]

Hi @sarvesh 

I want to understand a little bit more about the workflow transition issues you are facing.

Are you seeing inconsistent transition happening recently or this issue always existed? 

Do you have admin privileges to edit the workflow? If so the workflow states and transition can be updated to suit your needs?

Or is this a global workflow used across the org/company?