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Workflow problem: error appears, "you can't do in a backup workflow in a draft copy"

Hector Cohen
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January 31, 2023

I tooked a workflow and tried to create a new transition, very simple, but these error appears. What should I do?

I Just to conect "Cancelado" to "Reabierta" as it shows bellow

jira.png

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Samuel Gatica _ServiceRocket_
Community Champion
January 31, 2023

Hi @Hector Cohen 

You cannot edit the workflow because it is "Active", which means it is already assigned to a Project.
(even if the workflow is Active you can make little changes, like renaming Status/Transition)

Please try the following

- Go to Edit the workflow
- Try to publish (without change) and Create a backup copy there
- Go to JIRA Settings -> Issues -> Workflows
- Go to the Inactive Workflow section and try to Edit the workflow that you just created as a backup
- Make the changes and keep the window as it is (you may not find the option to save anything there)
- In a separate window, go to Project Settings -> Workflows
- Go to Add Workflow and select the same Workflow that you just edited in a separate window
- Click a few Next buttons, if there is no new Status it will probably not ask to match the status between Old and new workflows
- Publish it and you are Done (Close the other window where you still opened that Workflow in Edit mode)

 

Hopefully, it will work for you.

Best regards

Sam

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