Workflow status is missing.

The issue regarding available statuses came after last upgrade of Jira where many projects got impacted.

Issue is : Status got impacted due to Integrity Fail during the last Jira upgrade, after which it got stuck due to JSU plugin being paid.

Tried solution:

- we have checked for transitions but the this workflow is shared by other project as well and it is working fine for them.

- We have tried to change the workflow by creating new workflow scheme and re-associating the project with new Workflow scheme.

But none worked. Please help to resolve the issue.

1 answer

0 votes

Have you run the integrity checker? <JIRA_URL>/secure/admin/IntegrityChecker!default.jspa

There is a specific section that checks for workflow integrity there, if it finds errors it offers a solution. Have you tried it?

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Yes we tried.

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all the check are successful only one step failed which “Check Workflow Current Step Entries”

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What happens when you click to fix that one?

Also, have you tried to generate a trial license for the JSU plugin to temporarily fix that issue?

How many issues are "stuck"?

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