Wouldn't it be helpful if we could add a field in the user profile like Manager?

[Tammy Fister]

We need to know who the Manager is of the user and it would be great to have that field or a field we could use in the Jira User profiles.

[Lorenzo Manfredini]

Hi @Tammy Fister ,

our app User profiles for Jira could do for your use case.

You can try the app for free by following the link I posted.

If you have any questions about the User profile for Jira app, you can contact Communardo through the official Support channel: Product Support

Best regards,
Lorenzo
Communardo

[Tammy Fister]

Thank you, I will check it out

[Katarzyna Szumilas_Deviniti_]

Hi @Tammy Fister

According to my knowledge, it's not possible to add extra information to the user profile view in Jira Cloud but you still can display the additional data (as manager, phone number, or address) on a dedicated panel on issue and request views, or even copy that information to a custom field of different types.

If you store your user credentials in an external user directory like Azure AD, next to the solutions already mentioned in this thread, there are a few other 3rd party apps that allow synchronizing user attributes from AD and displaying them in Jira, making the approval process easier and enhancing the communication between team members.
I'm part of the team responsible for Azure AD Attributes for Jira.

If you don't use Active Directory, there is a free add-on called User Attributes which you can use to add and display Reporter and Assignee details on issues. The data can be imported to the app via CSV and stored there in a form of a simplified directory.

Hope that will be useful!
Kasia from Deviniti

[Eduardo Oliveira - Mindpro Apps]

Hello @Tammy Fister - nice to meet you 

 If I may suggest another powerful and cost-effective alternative, I would like to recommend our app Mindpro Sync - User Attributes from OKTA, Azure & OneLogin

This app allows you to integrate with identity providers like Okta, Azure AD, and OneLogin to display user attributes inside Jira and JSM issues (and Portal).

Additionally you can:

• You can choose to display data for the issue Reporter, Assignee or any other User field
• Select and map the user attributes to be displayed in Jira issues or JSM requests
• Show user hierarchy in issue panel and JSM requests to facilitate escalation and approvals
• Use these attributes data to create JQL queries, filters, dashboards, or show in the list of issues
• Automatically assign approvers based on user hierarchy or via workflow post function

This app has a 30-day free trial version with full support and onboarding assistance included. If you want, we'd love to offer you a live demo where you can talk about your specific needs.

Hope it helps,
Eduardo, from Mindpro team