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[Toky Rabehaja]

Hello team Atlassian,
All my data are in the project but suddenly I can't enter to the all the project anymore, please Help

[Andy Heinzer]

Hi @Toky Rabehaja 

It appears that your site recently switched to using a free plan.  However from looking at that site, it still appears to be active, and with a valid free subscription.   Are you still seeing this error?  If so, could you clarify which Atlassian Cloud site you see this on?

Thanks

Andy

[Hans Polder _Devoteam_]

Hi Toky,

Welcome to the community! This is not something we can help with, as this is a public forum that is 'staffed' by other users like you.

However, I have raised a request at Atlassian Support to see if they can check what's going wrong. I see from the 'tags' included in your post that you're using the Free version. You might have been using premium features that are no longer offered if you didn't include any payment details. You should check out the Billing section on https://admin.atlassian.com to see if there are any apparent warnings showing up that could explain the issues you're facing. Keep in mind that you need to be an organisation admin to access this. So if you're not, you should find the person(s) that are, to help you out further.