Zephyr Issue Type Test ID have changed to new id

[Alexey Degtyarev]

Hello everyone!

We have updated our JIRA from version 5.1.8 to 6.3.1(cluster on 3 nodes) and also "Zephyr for JIRA" plugin(to version 2.5.0.25001732).

After this in JIRA appeared new Zephyr Test issue type. Same as old but whith new id.
In /secure/admin/ZephyrGeneralConfiguration!info.jspa Issue Type Test ID have changed to new id.

And Zephyr Test issue types still continue appearing.

We want to Zephyr used old, already existing, issue type.

Can anyone prompt, it's possible? And if yes, how to do it?

We tried re-install Zephyr plugin, clear plugins caches, reboot all nodes. But nothing helps.

[Emily Schneider]

Hi Nikita,

Can you please send us the following information to support(at)getzpehyr(dot)com:

1) Screen shots of everything you are seeing

2) Your atlassian-jira log files

3) your steps to re create

Kind Regards,

Emily

[Nikita Teplov]

Hi, Emily! In friday i wrote letter for you with all information that you need. What i must doing now? When i can wait your reply?

[Emily Schneider]

Hi N nikita,

It looks like one of our team members has responded and is in the process of seeing what is causing the issue.

Kind Regards,

Emily

[Nikita Teplov]

Guys, please help us, a support Zephyr 2nd night can not help us, our QA department can not work.

So it looked before upgrade to version 6.3.1

So it looks like now.

[Alexey Degtyarev]

Also we tried check new Zephyr Test issue type, with id same as "Issue Type Test ID" in /secure/admin/ZephyrGeneralConfiguration!info.jspa , and it not working too (500 error page).

Has anyone encountered with same problem?