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Zephyr throwing 'Can't reach this page' error

Devika Pondicherry
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June 15, 2018

when I access Zephyr, getting 'Can't reach this page' error. Not able to see Test Details and Test Executions

4 answers

0 votes
Vickey Palzor Lepcha
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June 15, 2018

This looks more like " cloud service availability " issue to me . 

0 votes
Fraser Colmer [Zephyr]
Atlassian Partner
June 15, 2018

Devika,

Thanks for leaving your comment on the Atlassian portal, but please see these two links below. One will allow for direct correspondence with Team Zephyr's support staff. They will be able to answer any technical questions you may have. The second link are solutions to a similar problem.

 

https://support.getzephyr.com/hc/en-us (submit a ticket)

https://support.getzephyr.com/hc/en-us/community/posts/203843395-I-can-t-see-Test-Details-and-Test-Execution-on-the-JIRA-CLOUD 

 

Hope this helps,

Team Zephyr

0 votes
Devika Pondicherry
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
June 15, 2018

Zephyr error screen.PNG      

 

able to Access Test case but not able to see Test details

 

 Test case error screen.PNG

0 votes
Vickey Palzor Lepcha
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June 15, 2018

An image of error screen would help understand more.

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