a rule that used to work does not work

[Ivan Andrieiev]

This rule worked before, what could be the problem?

[Trudy Claspill · Accepted solution]

Hello @Ivan Andrieiev 

Please show us the details of the Rule Trigger.

The message states that no related issues have changed since the last time the rule was run. That indicates that the Rule Trigger is running a JQL and has the option secondary option enabled to "Only include issues that have changed..."

Either the JQL has been changed, or that "Only include" option has been newly checked. Or whatever activity would normally be created the issues that are retrieved in the JQL has changed.

[Gaurav · Accepted solution]

Hello @Ivan Andrieiev 

The rule has been updated recently, which could have led to the situation where it is no longer working.

Kindly share the expectations from this automation rule, enabling us to help you further.

--GG

[Ivan Andrieiev]

@Gaurav  Hi

A task with a certain set of fields should be created every day.