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active sprint and backlog pages empty !

Aaron Simkin February 12, 2018

this is a brand new issue for me as of today

i click "backlog" or "active sprints" i the left nav ad the main content portion of the page is empty

others in my company can go to same URL and they see info

this is a cloud account

this is a blocker for me

6 answers

1 accepted

0 votes
Answer accepted
Aaron Simkin February 12, 2018

looks they it got fixed  -- at least for our instance :-)

Deleted user December 28, 2021

How is this answer accepted... 0 answers

0 votes
Deleted user January 19, 2022

So I only have this issue when I am on my VPN.  Once I disconnect my VPN then the pages in question work just fine.  So I disconnect, load up the backlog or active sprint, then reconnect...

0 votes
steven.hill
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January 19, 2022

Had this problem today - removing the Redux DevTools chrome extension solved it for me.

0 votes
Michal Kijewski
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April 21, 2021

I have the exact same problem. Interestingly on 2 different accounts on 2 different clouds.. Everything loads except the active sprints and backlogs...

0 votes
Jared Dunne February 12, 2018

My team is also affected by this same issue.  For us, it's affected the entire team (Developers and Admins).  It's also affecting all browsers (Firefox, IE, Chrome).  We can still load specific issues by their URLs but not by sprints or backlogs.

0 votes
Thomas Deiler
Community Champion
February 12, 2018

seems that this problem is happening for many cloud users currently ...

Thomas Deiler
Community Champion
February 12, 2018

similar to this.

Aaron Simkin February 12, 2018

yes, thomas -- seems like same issue. thanks. sure hope they get it fixed; not a complete blocker, it is a major efficiency disrupter

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