add-on installation

[Georgy Ivanov]

Failure in installation and activation of:  Connector for Salesforce.com and JIRA

Error Message: This add-on couldn't be loaded. It has one or more errors that prevent it from being enabled.

[Nuwan]

Hi

this might be compatibility issue. pls make sure your add-on is compatible with your JIRA instance. to find the version you need this may be helpful  https://marketplace.atlassian.com/plugins/net.customware.plugins.connector.salesforce.salesforce-connector-plugin/versions

[Paulo Junior]

HI Georgy,

In that case, I would suggest you to open a support ticket at support.atlassian.com for further investigation.