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automation error - found multiple fields

Max Solodky
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January 14, 2021

getting the following message in the automation and not sure what it refers to:

Found multiple fields with the same name and type: .Portfolio (com.atlassian.jira.plugin.system.customfieldtypes:select)

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Stephen Crandell
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January 14, 2021

You need to look at the custom fields and look to see if you have multiple "select" fields with the same name and/or same type.

Max Solodky
I'm New Here
I'm New Here
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January 14, 2021

thank you - looks like we have 2 "Portfolio" fields

Christian SAID December 13, 2022

Hey, thanks a lot we have the same situation.

How did your manage you two "Portfolio" fields ?

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Miriam Hopton
Contributor
June 1, 2021

I have the same error on one of my automation rules; creating a ticket into another ServiceManagement project. They have 2 rules that have a field with the same name; even though in different projects.

Is the resolution to this error to change the duplicate value? How did you all get this rule to work without the errors? 

Thank you all and I appreciate the communities help!

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Dirk Ronsmans
Community Champion
January 14, 2021

HI @Max Solodky and welcome to the community,

Could you maybe elaborate a bit on what exactly your automation is trying to do and on which action/condition/trigger you get this?

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