automation rule: "transitions an issue and adds subtaks" but the subtasks are duplicated.

[Diego Chavez]

hi there
so I have this automation rule that once the subtasks are completed it transitions the parent issue to the next status, where it adds news subtasks, once they are completed it transitions the parent issue, and so on. 

the thing is that it duplicates some but not all of the subtasks created per status. In some, it works just fine; in others, it duplicates the subtasks. After reviewing the issue history I found the automation rule transitions the issue "twice" to the same status that's why the subtasks are duplicated. 

any ideas?

[Diego Chavez]

[Trudy Claspill]

Hello @Diego Chavez 

Please show us the details of your automation rule, and the details of the rule Audit Log for an execution where it transitioned the issue more than once.

[Trudy Claspill]

Is that the complete automation rule?

Can you show us the entire Audit Log entry for the rule?

Branches operate in parallel to the rule's main thread. If there are actions in your rule outside of and after the branch, you may be running into this problem.

https://confluence.atlassian.com/jirakb/in-the-automation-parallel-execution-of-the-branches-to-main-thread-can-produce-incorrect-unexpected-outcome-1115147731.html