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can I change premium version to basic version?

Jackie Z
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
September 8, 2024

We only have 4 employees, but leaning how to use it now. I don't know why premium was chosen. Can we change the version from a premium to basic version? Thanks

 

2 answers

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Dan Breyen
Community Champion
September 8, 2024

Hi @Jackie Z welcome to the community!  Yes, you can switch to the standard version, 

We don't have many user, but certainly were debating functionality between Standard and Premium.  For now, we went with Standard.

Under settings, whomever's the System Administrator can go to Billing and change your plan.

0 votes
М
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
October 18, 2024

I have the same issue.

But I don't understand where I can switch the plan from Ptemium to Standard (Free)

It's not simple for a new user.

Jackie Z
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
October 20, 2024

Click on System on icon on the right top corner, select billing, then change your billing option. 

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