can i change the Hierarchy Configuration from epic-story-subtask to project-theme-obj-epic-task-subt

[it_helpdesk]

i want to change the Hierarchy Configuration and make a new level befor epic 

[Trudy Claspill]

Hello @it_helpdesk 

If your current issue type hierarchy is 

Level 1: Epic
|-- Level 0: standard issue types (i.e. Story, Task, Bug)
    |-- Level -1: sub-tasks

...then with the Premium plan it is possible to add levels above Epics. Only a Jira Product Administrator can make such a change because the Issue Type Hierarchy is applied Globally to Company Managed projects. Details can be found here:

https://support.atlassian.com/jira-cloud-administration/docs/configure-the-issue-type-hierarchy/

Note that for Team Managed projects it is not possible to add hierarchy levels above Epic. If you want to make Epics in a Team Managed project children of another type of issue, you have to create those other types of issues in a Company Managed project. Then create a Plan (under Plans) that references both the Company Managed project and the Team Managed project. In the Plan you can drag-and-drop Epics from the Team Managed project to the higher level issue type from the Company Managed project to create the parent/child relationship between them.

[Rahul_RVS]

Hi @it_helpdesk 

Welcome to the community !!

You can use issue / work item links to create a custom hierarchy. This will not impact other projects as issue linking is not project specific. However you might be interested in a mktplace solution to view linked issues in a tree view, I can suggest our app

Issue Hierarchy 

The app also allows you to view your project issue hierarchy created with issue links in a tree view. You can view %complete progress at each parent level. It rolls up the time tracking fields, story point or numeric fields at each parent level. The app can be added to a dashboard as well

Disclaimer : I am one of the app team member

[Ivan Manolov - JXL]

Hello @it_helpdesk

Welcome to the community.

As mentioned by @Trudy Claspill and @sai chinamuthevi, adding levels above Epic is available as part of Jira Premium and Jira Enterprise and is a global configuration which impacts all projects.

If you you'd like to stay on the Jira Standard plan and are open to solutions from the Atlassian Marketplace, you may want to have a look at the app that my team and I are working on, JXL for Jira
JXL is a full-fledged spreadsheet/table view for your Jira data that allows viewing, inline-editing, copy-pasting, sorting, and filtering by all your work items' fields, much like you’d do in e.g. Excel, Google Sheets, Smartsheet, or Airtable. It also comes with a number of advanced features, including support for (configurable) issue hierarchies. These issue hierarchies can be based on Jira's built-in parent/child relationships (like task/sub-task, or epic/story), and based on issue links of configurable issue link types. It does not matter if the issues come from one or hundreds of projects. You are able to connect and visualise them in a tree structure.

This is how this looks in action:

In this example, I've created another issue type above epic level, created the relevant issues, and connected them via issue links. I've then modelled this hierarchy in a custom structure in JXL, and voila. This works for all Jira plans, including the Standard plan.

Any questions just let me know,

Best,

Ivan

[sai chinamuthevi]

You can do, if you have Jira premium and changes which you are going to do will impact other projects too. Because issue hierachy is global configuration