can i change the Hierarchy Configuration from epic-story-subtask to project-theme-obj-epic-task-subt

[it_helpdesk]

i want to change the Hierarchy Configuration and make a new level befor epic 

[Trudy Claspill]

Hello @it_helpdesk 

If your current issue type hierarchy is 

Level 1: Epic
|-- Level 0: standard issue types (i.e. Story, Task, Bug)
    |-- Level -1: sub-tasks

...then with the Premium plan it is possible to add levels above Epics. Only a Jira Product Administrator can make such a change because the Issue Type Hierarchy is applied Globally to Company Managed projects. Details can be found here:

https://support.atlassian.com/jira-cloud-administration/docs/configure-the-issue-type-hierarchy/

Note that for Team Managed projects it is not possible to add hierarchy levels above Epic. If you want to make Epics in a Team Managed project children of another type of issue, you have to create those other types of issues in a Company Managed project. Then create a Plan (under Plans) that references both the Company Managed project and the Team Managed project. In the Plan you can drag-and-drop Epics from the Team Managed project to the higher level issue type from the Company Managed project to create the parent/child relationship between them.

[Rahul_RVS]

Hi @it_helpdesk 

Welcome to the community !!

You can use issue / work item links to create a custom hierarchy. This will not impact other projects as issue linking is not project specific. However you might be interested in a mktplace solution to view linked issues in a tree view, I can suggest our app

Issue Hierarchy 

The app also allows you to view your project issue hierarchy created with issue links in a tree view. You can view %complete progress at each parent level. It rolls up the time tracking fields, story point or numeric fields at each parent level. The app can be added to a dashboard as well

Disclaimer : I am one of the app team member

[sai chinamuthevi]

You can do, if you have Jira premium and changes which you are going to do will impact other projects too. Because issue hierachy is global configuration