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cannot access any of my products

Raul Martinez
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Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
May 10, 2023

Cannot access any of my cloud products. I'm the admin account holder and I get the following error when I try to access my account.
atlassian_error.pngI have been waiting for over 2 hours for the "email with details" mentioned in the error. Please Help!!! 

1 answer

1 vote
Esther Strom
Community Champion
May 10, 2023

Hi, @Raul Martinez - welcome to the Community! This is a user-helping-user site, so we can't access your site to determine the problem. Are you on a free or paid product plan? If it's paid, you can submit a support request at https://support.atlassian.com/contact.

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