cannot complete sprint requires "manage sprint permissions"

[lev_supersmart]

Hi,

 I'm an administrator of a  project.

My "complete sprint" button is greyed out and says "You need the Manage sprints permission to start or complete this sprint"

Another administrator (the one that created the project) has the same role and has the complete sprint button working.

After following the instructions in the "manage sprint permissions" link, It still doesn't work. 

How do I get the permission?

Thanks,

[Walter Buggenhout · Accepted solution]

Hi @lev_supersmart,

Being an administrator does not necessarily grant you the Manage Sprints permission. It is a specific permission that is granted at project level. As a first step, check in project settings / permissions which roles or groups are assigned that permission. Then in project settings / people make sure you are assigned to a role with the appropriate permission.

On top of that, if the scrum board is based on what we call a complex filter, the permission settings of other projects may influence the manage sprints permission of your board. Have a look at this support article on additional steps to take and best practices. 

[lev_supersmart]

Thank you,

It indeed was a complex filter issue

[Angelika Bukina]

Try this fix - if your board filter is applied for multiple sprints (e.g. different projects / teams are represented as part of your filter query) , Complete button will be greyed out. Choose 1 sprint only and it might fix it.