i have created 100 tickets with one of custome filed is having checkbox filed type and now i want to change the custom filed type checkbox to dropdown type without effecting any data loss when i create tciket 101
You can't change the type of a custom field.
I think you should
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Hey,
Create the dropdown field first. For example we call this field Drop1 the old one will be check 1.
Then write a filter like project=X and check1= this then bulk edit them with the correct correspond in drop1 field. For bulk edit you can use this article.
When you finish update remove the check1 from the screen.
I hope this helps.
Cheers,
Ege Su
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Hi @cherry kumar,
You can create a new custom field with dropdown type and associate with specific projects.
And you need to map the check field values to the new custom field values if necessary.
And do a bulk edit them to set the new values with the mapped values. At last, you can hide the checkbox field or delete the check field if you are not going to use more (make sure that the checkbox custom field is not using in any other projects).
Regards,
Kishore Kumar.
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