choose options problem for issue security level

[Deleted user]

Hi, Jira support team

I met a problem when after configuring issue-level security to my project. The association project and issue-level security has been done successfully, while I create a new issue and choose the option in filed security level, only "NONE" and " Level A" is showing, "Level B""Level C" are disappeared.

[Nic Brough -Adaptavist-]

I think this is due to your membership of the groups.  I think you are in DPP-developer, but not DPP-developer-B or GE-CUI

You can only set a security level that you belong to - in other words, you can't secure issues you can edit away from yourself!

[Lisa Grau]

What Nic said - you can't limit your own access.

To solve your problem, either add yourself (not a coolsolution ) or a group/role you belong to (like the administrator group) to the issue security scheme.

[Nic Brough -Adaptavist-]

Oh, sorry, I should have said that too.  Thanks Lisa!

Also, have a look at the actual use-case for issue security - should people really be able to secure things away from themselves?

[Kirill Kamenkov]

Another option for displaying the level in all cases is to add a custom field to the level. Jira will show you all the levels, regardless of the groups.

[Lisa Grau]

That's right, when it comes to only displaying the value. A custom field will not set the issue security on that issue, therefor doesn't restrict the issue afaik, or?

[Kirill Kamenkov]

I'm not sure I've got your point. Of course, the custom field won't set the issue security. But the level can be expanded to people from the custom field. If you don't add people to the custom field the security level won't be changed. And you can create an issue that you can't see.