como eliminar una pantalla que no esta en ningun flujo de trabajo ni en un esquema

[Nic Brough -Adaptavist-]

If you visit the list of screens, each one will be shown with a list of places that it is used.  Two columns, one for "screen schemes" and the other for "workflow".  If both columns are empty, it is safe to delete the screen.

[Cibel]

Hi Nic:

I have several screens without associated data in the columns "screens schemes" and "workflow"; but it does not give me the option to delete them. Please I can tell if I'm missing something. I am connected as administrator. Thank you.

[Nic Brough -Adaptavist-]

What version of JIRA are you on, and is there a cog or icon to the right of the screen with a drop-down menu?

[Cibel]

Hi Nic,

Sorry for not replying before. We currently have the JIRA version v6.4.8
Yes there is a drop-down menu, but only gives the options of: Configure, copy and edit. I do not see the Delete option.

Regards.

[Nic Brough -Adaptavist-]

Ok, I think you've run into a problem where JIRA's workflows lose their screen associations.

Have a look at https://confluence.atlassian.com/jirakb/no-delete-option-on-screens-432801027.html (obviously, you're a bit limited on Cloud and could quite easily punt this over to Atlassian support)

[Cibel]

Hi Nic:

Thank you very much for the information.