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create issue from email, attachment file type?png? zip?other?

create issue from email, attachment file type?png? zip?other?

hi JIRA :

create issue from email, attachment file type?.png? .zip?other?

PNG is failure. zip is successful.

2 answers

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Yes, the feature supports attachments PNG, GIF, JPEG and most of the filetypes. Can you check the attachment filesize limit in the Attachment settings and the size of the PNG file. Can you try with a small PNG file once.

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Thank you for your reply, I think is also support, png is 100KB. png is failure. but zip successful

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can you increase the size to the default (5MB) and try once

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Please help me, what are the attachment file type?

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