Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

credit card expired and account was deactivated

Farbod Shoraka
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
July 4, 2015

did i really lose all my data per their data policy? I need to reactivate and cannot lose our data! Help!

1 answer

1 accepted

0 votes
Answer accepted
Robert Massaioli (Atlassian)
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 4, 2015

Restoring your data can be done by our excellent support engineers (depending on how long ago you instance was deactivated. If it was too long ago then we will have purged our backups of your data as per the restrictions of the privacy policy).

To find out if we still have your data and can restore it please make a request to: http://support.atlassian.com/. The sooner the better. smile

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events