.csv import leads to white page

[Christina]

Hi,

I'm using JIRA version 7.1.6. and I want to import a .csv with JIRA Import Wizard. Everything is fine. I can choose my .csv file, do the setup, select fields and values, but when I click "Begin Import", I just get a white page and can't click anything.

Did anyone have this problem and was able to solve it? Thanks!

[Michael Partyka]

Hi,

which browser do you use?

Maybe try to switch to another one?

[Christina]

Thanks for your answer! 

I'm using Chrome and tried also Internet Explorer. Both don't work.

[Michael Partyka]

Maybe you have to many records in this csv file? Try to import only a few.

[Niklas Klingspetz]

I have the same problem. I stripped down my csv to two rows and imported just the summary-column but i still get the White screen.

My csv is in utf-8 but contains no special characters, plain vanilla usecase. I use IE 11.

[Guillaume Robert]

Hello!

I have exactly the same issue here using JIRA v7.1.7.

I have tried on Firefox and only have 3 records in my test csv file.

It is quite blocking for me as I have to import some important datas from files before our JIRA start in production.

Regards

[Donald Jones]

I have tried a CSV file with just one column in it (summary), and it does exactly the same.

v7.1.7#71011-sha1:2526d7

It does indicate that 'There's a newer version of this plugin available. Download it now!'

But that update is not visible when you follow the link (or change to 'all addons').