custom email notification

[Robert Kwisdorf]

Hi all,

Hope you have a good day.

I have Jira Core Cloud with 3 business projects. I'd like to send customised email to recipients list once the status is changed from ToDo to InProgress. My email should contain few custom fields from the issue where I change status. 

Is this doable? If so, could you please explain me how, or pointy my into correct documentation.

Thanks,
Robert 

[Tibor Hegyi _META-INF_]

Hi Robert, we have released our popular addon Email This Issue for JIRA Cloud. 

https://marketplace.atlassian.com/plugins/com.metainf.jira.plugin.emailissue/cloud/overview

It contains a workflow post function component through which you can send customized emails with custom fields.

See details in the documentation: https://metainf.atlassian.net/wiki/display/JETIC/Features

Regards,
Tibor 

[Vladimir Horev _Raley_]

Hi Robert,

It's a good use case for our add-on

https://marketplace.atlassian.com/plugins/net.vacom.jirassimo/cloud/overview

Check out template "SLACK - Notify reporter on issue transition from status A to status B"

Best,

Vlad

[Robert Kwisdorf]

Hi Tibor,

Thanks for your prompt response. I really appreciate it. However, before we'll go for add-ons I'd like to check if there is anything under my current licence which will allow me to do above.

Thanks,
Robert 

[Tibor Hegyi _META-INF_]

Absolutely! 

I'm eager to see whether you find a solution for this. To my best knowledge, JIRA Core in Cloud does not support email customization of any kind.

Regards,

Tibor