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delete Addon user created

Check November 24, 2022

I tested an app on jira cloud and later uninstalled it. 
The app is successfully uninstalled but the Add-on user created is still an agent in the project. How can i remove this user without deactivating atlassian-addons-project-access

2 answers

0 votes
Alex Koxaras -Relational-
Community Champion
January 12, 2023

Hi @Victor Omere 

There is an open suggestion about deleting addon users which currently you can't. Vote and watch the issue here https://jira.atlassian.com/browse/JRACLOUD-69084

0 votes
Patrik Korovsky
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November 25, 2022

Hello @Victor Omere

Have you tried Project settings -> Apps and disabling it there if still present?

Check November 28, 2022

Hello @Patrik Korovsky
Thanks for your comment, disabled but addon user still present.
Kind Regards

Patrik Korovsky
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November 28, 2022

Can you please share the name of the addon and how it is still present (screenshot)?

Check November 28, 2022

CannedR is one for example

Patrik Korovsky
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November 28, 2022

Please also share how the add-on is still present in the project. If you have uninstalled it from app management (Apps -> Manage apps), it should no longer be present, as apps cannot be disabled in a project unless they allow it.

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