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difference of Creation date and resolution date of tickets in Jira

Nirmal Kumat December 18, 2023

i am using below in the jira automation to get the difference in days for creation date and resolved date.

{{issue.resolved.diff(issue.created).days}}

3 answers

1 vote
Mayur Jadhav
Community Champion
December 18, 2023

Hi @Nirmal Kumat ,

Welcome to the Atlassian Community,

I think it will work you need to create new text field to hold the difference value.

I found the similar thread and it is answer by @John Funk

 

 

Regards,
Mayur

Nirmal Kumat December 18, 2023

ok thanks Mayur for confirming. yes i am holiding the value in some new text field.. just wanted to make sure that it would work.

Nirmal Kumat December 18, 2023

@Mayur  - any idea if and how we can accomplish the difference of creation and resolution date by using a Jquery ?

0 votes
George Elshamaa December 18, 2023

Hey @Nirmal Kumat ,

Have you considered using Jira's native "Resolution Time Report". This calculates it in the same way as it checks the difference between an issue's Resolution Date and Created date. It also provides you with trends in the average time taken to resolve issues.

I hope this helps and let me know if you have any questions.

Thanks,

George 

Nirmal Kumat December 18, 2023

how do i access resolution time report ?

George Elshamaa December 18, 2023

If you navigate to your project and click on "Reports" on the sidebar, you'll find the "Resolution Time Report" under "Issue Analysis"

0 votes
Nirmal Kumat December 18, 2023

will this work ?

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